WORKAROUND: You can register this file manually by following these steps:

• On Windows XP:
  1. Click Start.
  2. Click "Run"
  3. Type "CMD" than click "OK"
  4. In the command window that appears, type the following, each line followed by "enter", (select the correct "CD" command, depending on which of our programs you are using):

       CD "\PROGRAM FILES\ALL AMERICAN SPORTSWARE\GAME TIME"
       CD "\PROGRAM FILES\ALL AMERICAN SPORTSWARE\LEAGUE ADMINISTRATION SOFTWARE"
       CD "\PROGRAM FILES\ALL AMERICAN SPORTSWARE\TOURNAMENT TIME"
     
       FOXHHELP9.EXE /REGISTER
       EXIT
     

  Now, the help system should work fine in all our products.
• On Windows Vista:
  1. Click Start.
  2. Type "CMD" (an black icon should show up in the "Search Results" with a name like "CMD Shell")
  3. Right-Click that "CMD Shell" icon and click "Run As Administrator" from the pop-up shortcut window that appears.
  4. Enter any password that is requested and confirm (click "OK") any dialog box that appears.
  5. In the command window that appears, type the following, each line followed by "enter", (select the correct "CD" command, depending on which of our programs you are using):

       CD "\PROGRAM FILES\ALL AMERICAN SPORTSWARE\GAME TIME"
       CD "\PROGRAM FILES\ALL AMERICAN SPORTSWARE\LEAGUE ADMINISTRATION SOFTWARE"
       CD "\PROGRAM FILES\ALL AMERICAN SPORTSWARE\TOURNAMENT TIME"
     
       FOXHHELP9.EXE /REGISTER
       EXIT
     

  Now, the help system should work fine in all our products.

(Note: you only have to follow these steps once and the registration corrects the problem for all our products. If you install an upgrade, the newer version should correct this problem, but if it doesn't you would have to follow these steps again.)

WORKAROUND: Press the F10 key on your keyboard to start recording a macro. Note: You cannot record a macro when the menus are opened.

• Click [ File... Utilities... Tech Support... Command Prompt ]
• Type each line, followed by pressing the "Enter" key:

    RELEASE EnhReports
    PUBLIC EnhReports
    EnhReports = .T.
    EXIT
  

• The report should now work. (If you prefer to use the WinPrint-based report instead of the "Enhanced" report, just replace .T. with .F. in the step above. )

Note: You must do this workaround once after starting LAS before you can produce the Member Email report. If you exit LAS and restart, you must execute this workaround again before the Member Email report will work.

Normally, GameTime would delete the "REINDEX.NEW" file after it finished reindexing. However, in Windows Vista (and some installations of Windows XP), the REINDEX.NEW file is protected, and cannot be deleted automatically.

To resolve this problem, you can just install the latest GameTime from here: http://aasports.net/ftp/gt That newer version should automatically remove the protected REINDEX.NEW file.

On the other hand, you can manually delete this file by following these steps:

1. Click [Start... All Programs... All American SportsWare... Tech Support... Explore GameTime v15 Program Folder]
2. In the Windows Explorer window that appears, find the file called "REINDEX.NEW" (your computer may show it as simply "Reindex")
3. Delete this file. You may have to "confirm" the delete, and even enter the administrator password. (This is the reason GameTime cannot remove the file on its own.)

There is also a registration window designed to deal specifically with members... and there are several ways to get there:

1. From the Player Registration screen, click "More Options" then "View Member Details".
   (This will switch to the "Member Registration Window", which will show all attached players and any staff assignments in the list at the top.)
   
   Now, click "More Options" (which will have different options on it than before) and then click "Add Member".
   
   A blank "Member with No Players" registration window will appear.
2. Click [ Personnel ==> "Member Info (Registered Only) ].
   
   A list of all members will appear, titled "Member Information".
   
   Click "Add", and a blank "Member with No Players" registration window will appear.
3. On the toolbar (in it's default configuration) the third button has a man and a woman standing next to each other on it, and is called "Edit Members" (if you "hover" over it with the mouse, the name appears as a tooltip).
   
   Clicking that button will take you to the same place as #2.
]]> http://www.AllAmericanSportsWare.com/faq/las.php#register_member Mon, 09 Mar 2009 12:42:08 EST The cause of the problem is that LAS attempts to put a checkbox on the roster-options window for each phone number label that you used in your database. However, because of a bug in an older version of LAS, there are several dozen corrupted records in your phone number list that make LAS try to create several dozen checkboxes. This causes the list to run off of the screen, and causes the error preventing you from generating rosters.

To correct your database, follow these steps:

• 1) Create a backup of your database. (The backup you emailed me should be sufficient, unless you've entered much data since then).
• 2) Go to [File... Utilities... Tech Support... Command Prompt]
• 3) Type each of the following 2 lines, each line followed by pressing enter where I type [ENTER]:

  DELETE FROM MISC WHERE ITEM='PHONE:M'  [ENTER]
  EXIT  [ENTER]

• 4) That's all! Try producing rosters, and they should work fine.
]]> http://www.AllAmericanSportsWare.com/faq/las.php#2976 Mon, 02 Mar 2009 11:12:08 EST Each time the "Schedule Editior / Report Designer" appears, it loads the "Report Design" from the "default.gtr" file in the GameTime data folder.

After you make adjustments to the report design, you can save your layout under any name you want, or you can overwrite the "default.GTR" file so that your layout loads each time the editor window loads. You can do all this from the "Report Options.." page of the Schedule Editior's "Details" area, ]]> http://www.AllAmericanSportsWare.com/faq/gt.php#2998 Mon, 23 Feb 2009 15:39:57 EST This message indicates that LAS found other members with the same or a similar last name. It is trying to "Pop up" a list of those potential duplicate member records... however, it's obviously encountering a problem.

The cause of the problem is that the file "DISPLAY.DBL" in your data folder is from an older version of LAS. This file is supposed to be replaced with the latest version during the install of the newer version of LAS. However, if you restored data from an older version of LAS, it is possible that the older version of this file could be restored, also. Also, in some cases, our installer is unable to replace the old version of DISPLAY.DBL

There are several ways to resolve this problem; The simplest would be to delete the DISPLAY.DBL and DISPLAY.CDX files from your data folder, then install the latest version of LAS.

1) Delete the DISPLAY.DBL and CDX files:

• Make sure LAS is not running.
• Click "Start"... All Programs... All American SportsWare... Tech Support... Explore LAS Data Folder
• Find all the files called "DISPLAY" and delete them... (most Windows computers will not show the last three letters, and both files will look like "DISPLAY". Some Windows computers will show them differently, as "DISPLAY.DBL" and "DISPLAY.CDX" )
2) Install the latest revision of LAS by following the instructions here: http://aasports.net/ftp/las

Be sure that you select the "Standard Installation" and that the data folder that you install to is the one that you've been using.

The next time that LAS starts, it should automatically "Reindex", then it should work correctly.

]]> http://www.AllAmericanSportsWare.com/faq/las.php#2994 Wed, 18 Feb 2009 13:52:42 EST This problem is caused by an error in the font that is defined for the footer in the report design file that shipped with this version of GameTime. Fortunately, it is very easy to work around, and to fix permanently.

WORKAROUND: Follow these steps to correct your default report design file:

• Open a schedule in the Schedule Editor / Report Designer
• Click "Details >>" to open the details pane
• Click the "Report Titles" page tab
• Click in the Footer field, then click the "B" button to make the footer bold. (You can click it a second time to make it not-bold again, if you like.)
This just cleared the bad information from the old Report Design file. The report will now generate correctly. To make this fix permanent, continue with the following steps:
• Click the "Report Options" page tab
• Click the "Save Report Design As..." button
• In the window that appears, find the file "Default.gtr" (on many Windows computers, this file will just show as "Default"), then click "Save"
]]> http://www.AllAmericanSportsWare.com/faq/gt.php#2989 Wed, 11 Feb 2009 14:26:15 EST This is caused by windows systems with certain ActiveX controls not installed (or, in the case of the third error message, with an old version installed). These ActiveX control files need to be installed in your C:\Windows\System (or c:\WinNT\System32) directory for our programs to work.

If you get any of the above errors (or something similar... Most "IDispatch" errors are caused by this problem), then one of these files didn't get installed properly.

WORKAROUND: #1:
We now offer an installer that you can download and run which will install all the ActiveX controls that are used by our products. Just click the following link, and select to "Open" or "Run" the file:

setup_AASCommonControls.exe

WORKAROUND: #2:
Click on the links below, (in Netscape, Right Click on the links and select "Save Link As...") and save the files under their respective names in your
c:\Windows\System directory (or c:\WinNT\System32 directory in Windows 2000).

( Be sure to verify the sizes of the files you download with the sizes listed below to be sure that the download was completely successful )


After downloading each file, click [ Start --> Run ], then type a command like this:
REGSVR32 C:\Windows\mscomctl.ocx
(replacing the path "C:\windows" with the appropriate windows folder on your computer, and replacing "mscomctl.ocx" with the file that you just downloaded.)

File Name	File Size
MSCOMCT2.OCX	647,872
MSCOMCTL.OCX	1,066,176
COMCTL32.OCX	604,432
MSACAL70.OCX	80,896
COMDLG32.OCX	140,288
SYSINFO.OCX	60,688

]]> http://www.AllAmericanSportsWare.com/faq/index.php#2408 Tue, 20 Jan 2009 19:05:01 EST Most likely, you are running on Windows Vista or Windows XP as a "Limited User". Essentially, the problem is that, during the initial "Setup Wizard", your registration information was stored in the Windows Registry. Because of the "Limited User" restrictions that are normal in Windows Vista (and were optional in Windows XP), the LAS application is unable to change that registration information. So, every time LAS starts, it thinks it has a "new" license registration key and organization name in the Windows Registry, and it resets itself back to use that.

WORKAROUND: Fortunately, there is a simple way to "work around" this problem. Instead of just "clicking" the LAS icon to launch LAS, follow these steps:

1. Right-Click the LAS icon. A "Shortcut Menu" should appear.
2. Click on "Run as Administrator" in the shortcut menu.
3. A confirmation window should appear... confirm that you really do want to run LAS with administrator access rights. (You may have to enter the administrator's password into the window.)
4. Once LAS starts, now use the "Help" menu options to unregister the old license and to register the new license and organization name. Depending on the exact version of LAS you have, you may now be able to simply choose the "Register or Upgrade Your License" menu choice from the "Help" menu.

In case there is any reason the above workaround doesn't solve the problem for you, you can accomplish the same thing by deleting this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\All American SportsWare\LEX\RegKey ]]> http://www.AllAmericanSportsWare.com/faq/las.php#vista-upgrade-license Thu, 23 Oct 2008 14:15:23 EST Multi-level tournaments are gaining popularity because they can guarantee each team at least a certain number of games, so we have started to add this capability into Tournament Time. Although, we have not yet automated the entire task (mainly because Tournament Time's schedule wizard only can deal with one bracket at a time), you can assemble such a multi-level tournament manually by following this general approach:

(Don't worry if this explanation seems long-winded... I wanted to be as clear as possible so that it is easy to see what the final tournament would "look" like)

General Approach:

We will create multiple tiers of single-elimination brackets where the losers enter a subsequent bracket, so that a team must lose 4 games in a row before it is eliminated from the tournament. Each "Bracket" is composed of several "Rounds".

If a team wins, it will naturally progress to the next round in the same bracket, and will ultimately get to play as many games as possible.

If a team loses in a particular bracket, this is how it would advance

• First Bracket:
  • the losers from the first round enter round 1 of the second bracket
  • the losers from the second round enter round 1 of the third bracket
  • the losers from the third round enter round 1 of the fourth bracket
  • the losers from the fourth round have already played 4 games, and so are now out of the tournament.
• Second Bracket:
  • the losers from the first round enter the third bracket
  • the losers from the second round enter the fourth bracket
  • the losers from the third round have already played 4 games.
• Third Bracket:
  • the losers from the first round fourth bracket
  • the losers from the second round have already played 4 games.
• Fourth Bracket:
  • the losers from the first round have already played 4 games.

Here are the steps that you would take in Tournament Time to create this multi-level tournament:

• 1) Create the first bracket with all the teams in it, configure it as a "Single Elimination" tournament without pool play, with whatever "seeding" you prefer. Generate the tournament, and close the "Tournament Wizard" window.
• 2) Create the second bracket.
  • a) Do not enter any teams directly into this bracket;
  • b) Instead, on "Step 3 - Team List", click the "Advance Team from another tournament" button, select the tournament you created in step 1, above, when you are prompted to select a "master schedule".
  • c) Select the team from the list of "Placing Teams" that is described as "Round 1 - Loser Game 1" and click "OK" to add this team to the list of teams for this second bracket.
  • d) Repeat steps "b" and "c" for each of the "Round 1 - Loser Game xxx" teams until they all have been added to the second bracket.
  • e) Go through the rest of the Wizard Steps to generate and schedule the second bracket.
• 3) Create the third bracket.
  Follow the general steps for #2 above, but instead of selecting losers from the First bracket, Round 1, select these losers:
  • First Bracket, "Round 2" Losers
  • Second Bracket, "Round 1" Losers
  • Go through the rest of the Wizard Steps to generate the third bracket.
• 4) Create the fourth bracket
  Again, follow the general steps for #2 above, but this time, select these losers:
  • First Bracket, "Round 3" Losers
  • Second Bracket, "Round 2" Losers
  • Third Bracket, "Round 1" Losers
  • Go through the rest of the Wizard Steps to generate the third bracket.

And, finally, you are finished!

You now have a Master Schedule that is named after the "First Bracket", which consists of all the games from all four brackets. Because the subsequent bracket schedules were "Coordinated" with their Master schedule, Tournament Time will ensure that the games will not overlap each other, and will try to fill in the in-between gaps with games, where it won't violate the progression order of each individual bracket.

The losers will advance appropriately as each of the preceeding rounds is completed, so that a team has to lose 4 times before it is out of the tournament. (Note that this means that the losers from the first bracket, round 1, will advance after all the round 1 games in the first bracket have been completed, not as the individual games are completed) ]]> http://www.AllAmericanSportsWare.com/faq/tt.php#2958 Fri, 17 Oct 2008 15:31:19 EST You might ask: "I like these new, prettier 'Enhanced Reports', but I can't edit them like I used to in "WinPrint", or export them to PDFs. Why did you take that away?"

Don't worry: We didn't take anything away. If you go to [File... Setup... Hardware] and "uncheck" the setting "Use Enhanced Reports", then you can still produce the older, WinPrint-based reports, and can edit them and export them to PDF.

So, you may wonder, why are "Enhanced Reports" better? We've been converting all our older reports to use a report system that can easily produce high-quality, very attractive reports. The development tools we have available for LAS v15, however, don't allow for editing the generated reports, or exporting them to PDF files.

We have planned, for a future release of LAS, to add the ability to export these reports to PDF, as well as to Microsoft Word, Excel, and several other formats. The Microsoft Word-exported report will then be able to be edited with much more power and control than is currently possible with the WinPrint-based reports.

]]> http://www.AllAmericanSportsWare.com/faq/las.php#2951 Mon, 08 Sep 2008 17:07:22 EST http://www.AllAmericanSportsWare.com/faq/gt.php#2940 Mon, 09 Jun 2008 17:41:08 EST Little League seems to be updating their tournament affidavit format every year now. We do our best to keep LAS up-to-date with the new formats as we become aware of them, but we don't have the resources to update older versions of LAS, so you can only expect the latest version to support the latest Little League Affidavit format.

Starting with LAS v15.00 build 24, you can now auto-fill the 2008 Little League Affidavit.

Please note: though Little League publishes the affidavit form as a PDF that you can manually type all your information into, then save, LAS cannot automatically fill out those official PDFs. The LL_Affidavit_BB.pdf and LL_Affidavit_SB.pdf files that ship with LAS have been modified to allow LAS to fill them out for you, however, a side effect of this adjustment is that you can no longer "save" the filled-out form, but you can print it out. This is not a problem because there are many fields on the form (such as signatures, and the pitch counts) that are easier to fill out with pen or pencil, anyway.

The official Little League Affidavits are available here:
http://www.littleleague.org/tournaments/

]]> http://www.AllAmericanSportsWare.com/faq/las.php#las_affidavit