Frequently Asked Questions

Answers to commonly asked questions about any of our products,
Workarounds and solutions to any problems you may encounter.

Have a question you don't find here? Click here to ask us a question!

ANY: Are you a registered user of GameTime for Windows?

ANY: How do I export GameTime Schedules to Excel? (or Quattro Pro, 123, etc.)

ANY: How many teams can GameTime handle?

ANY: I Got error # 1426 Prgm:Appgtwin.Launchform?

12.00: BUILDATE.PRG File Missing

14.00: Can I schedule 3 divisions with inter-division games?

GameTime was designed to automatically schedule inter-division games for two divisions at a time, but with a little extra work, you can schedule inter-division games for 3 divisions. For clarity, we are going to put all the "divisions" into the same GameTime Division, and refer to your organizational "divisions" as "SubDivisions".

The steps are:

1. Create one big division with all the teams in it.
   1. Give the teams names like "SubDiv1: Apaches", "SubDiv2: Phillies" so its obvious which subdivision each is in, but make sure there is only one actual GameTime division.
   2. Set the number of Games Per Team to 17 (one less than the number of teams, just right for 1 Round Robin,
      With this one round robin, each team gets 1 game within its Subdivision, and 1 game against each other subdivision. )
   3. Define all the available fields so this schedule can use them.
   4. Set Games Per Week to 2 , and Games Per Day to 2 (if all games are played on Saturday)
   5. Click "Generate Schedule", (when it finishes, you can click "View Schedule" to see what it did)
   6. Choose from the menu [ File => Save ]
   7. Again, from the menu, choose [ File => Save As ], this time give it a name like: "SubDiv1 Within-Division Games"
2. With this new schedule, just for "SubDiv1", make these adjustments:
   1. Remove all but 6 teams. Leave them named "SubDiv1: Apaches", etc, so the names are identical to those in the Big division.
   2. change the Games Per Team to 5 (one less than the number of teams, just right for 1 Round Robin)
   3. On Step 5, click "Add..." under the "Coordinate With..." list Select the Schedule File you created in step 1 and click "Open" to add it to the "Coordinate With.." list (this ensures that the newly scheduled games don't conflict with the existing games)
   4. On Step 6, change "Games Per Week" to 3 and (if all games are on Saturday) change "Games Per Day" to 3
   5. Click "Regenerate Schedule", (when it finishes, you can click "View Schedule" to see what it did)
   6. Choose from the menu [ File => Save ]
   7. Again, from the menu, choose [ File => Save As ], this time give it a name like: "SubDiv2 Within-Division Games"
3. 3) With this new schedule, just for "SubDiv2", make these adjustments:
   1. Change the 6 teams' names so they are appropriate for Sub Div 2 (ie: named "SubDiv2: Phillies", etc, so the names are identical to those in the Big division.)
   2. Games Per Team should be left at 5
   3. On Step 5, click "Add..." under the "Coordinate With..." list Select the Schedule File you created in step 2 and click "Open" to add it to the "Coordinate With.." list
      (The list should now have 2 schedules in it... the Big one, and SubDiv1's)
      (this ensures that the newly scheduled games don't conflict with any of the existing games)
   4. On Step 6, leave "Games Per Week" at 3
   5. Click "Regenerate Schedule", (when it finishes, you can click "View Schedule" to see what it did)
   6. Choose from the menu [ File => Save ]
   7. Again, from the menu, choose [ File => Save As ], this time give it a name like: "SubDiv3 Within-Division Games"
4. With this new schedule, just for "SubDiv3", make these adjustments:
   1. Change the 6 teams' names so they are appropriate for Sub Div 3 (ie: named "SubDiv3: Yankees", etc, so the names are identical to those in the Big division.)
   2. Games Per Team should be left at 5
   3. On Step 5, click "Add..." under the "Coordinate With..." list Select the Schedule File you created in step 3 and click "Open" to add it to the "Coordinate With.." list (The list should now have 3 schedules in it... the Big one, SubDiv1's, and SubDiv2's) (This ensures that the newly scheduled games don't conflict with the existing games)
   4. On Step 6, leave "Games Per Week" at 3
   5. Click "Regenerate Schedule", (when it finishes, you can click "View Schedule" to see what it did)
   6. Choose from the menu [ File => Save ], then click "Close"

   At this point, you have 4 schedule files that contain the complete schedule.

   To combine these into one schedule, use the "Master Schedule" feature of GameTime:

5. Click "File => Open", and open the schedule created in step 1 above.
6. Click the button "Details >>", then go to the page "Schedule Tools"
7. Click the button "Add To Master" (GameTime may walk you through some steps to create the Master, or to select a season in the master)
8. Close the Schedule Editor (click the "Close" button)
9. Follow steps 5..8 for the schedule created in step 2
10. Follow steps 5..8 for the schedule created in step 3
11. Follow steps 5..8 for the schedule created in step 4

    Now, all the schedules have been combined into one in the Master. To view this schedule and produce reports, choose from the menu [ Master => Master Schedule Reports ]
    To set the game numbers appropriately, then click "Details >>", "Schedule Tools" then "Renumber".

9.00: Game Time keeps asking to open an .OCX file

9.00: GameTime Got Error 1732: Property ToggleEmpty Not Found

9.00: GameTime Got Error 1733: Class Definition gtDragonDrop not found

9.00: GameTime Got Error 31: 'Invalid Subscript Reference' while loading my old schedule

12.xx/14.xx: How should I transfer my list of teams between GameTime and LAS?

You can use either method. The only advantage is that with method "B" you only have to select the path to the LAS master schedule once, but with method "A", you have to browse to the GameTime data folder every time.

A) From within LAS:

1. Select [ Schedules ==> Import ]
2. In the dialog that appears, browse to your gametime data folder. This is now usually at [ My Documents\Game Time Schedules] or at [ C:\Documents and Settings\(your user name)\My Documents\Game Time Schedules ]
3. Select the appropriate schedule to import, and click OK

B) From within GameTime:

1. Configure the Master Schedule Path to point to LAS's SCHEDULE.DBF file by:
   1. Going to [ Tools => Options ]
   2. Open the "File Paths" Page
   3. Click the "..." button next to the "Master Schedule Path"
   4. Browse to and pick LAS's SCHEDULE.DBF file... this is now usually located at C:\Documents And Settings\All Users\Application Data\LAS Data\SCHEDULE.DBF
   5. Click "OK" to save the settings
2. Open the schedule you want to send teams from to LAS
3. Click the "Details >>" button in the lower right of the Schedule Editor
4. Go to the "Schedule Tools" page
5. Click the button "Add To Master"
6. If you have multiple seasons in LAS, a dialog will appear asking which season to send it to... pick the correct season

Any: Is there an easy way to set up the report spacing and vertical lines to be the same for all Schedules?

Each time the "Schedule Editior / Report Designer" appears, it loads the "Report Design" from the "default.gtr" file in the GameTime data folder.

After you make adjustments to the report design, you can save your layout under any name you want, or you can overwrite the "default.GTR" file so that your layout loads each time the editor window loads. You can do all this from the "Report Options.." page of the Schedule Editior's "Details" area,

ANY: Latest GameTime Help File

9.xx: What changes were made in version 9.xx?

• Schedule Editor now saves all changes. Eliminates blow-up on all changes to the schedule made in the editor.
• More Help Files Added.
• Miscellaneous bug fixes.

• More Help Files Added.
• Home/Visitor pair allocations improved for balance within divisions as well as across divisions.
• Report Selection Filter fixed to filter selected entry.
• Miscellaneous bug fixes.

• Help Files Added.
• Master Schedule File Manager Added.
• Master Field Definition Manager Added.
• Field changes in the editor now saved correctly.
• Made pop-up calendar available in all date fields in Wizard.
• Balancing algorithm improved.
• Fixed problem with entering team names in wizard.
• Miscellaneous bug fixes.

• Global Exception Processing.
• Schedule Balancing improved.
• Pop-up Calendar improved.
• Master Schedule read added which permits master schedule reports on teams, fields, umpires, etc.
• Miscellaneous other bug fixes and stabilization.
• Team and Field Rename feature added to the Schedule Designer/Editor.

14.01: When I Swap Practice Games, Why do both games disappear?

This is because there is only one team assigned to each game. The "Swap Teams" function recognizes that the games aren't scheduled properly for normal games (and doesn't even check whether they are "Practice" games), and so marks them both as "Unscheduled". (This recalculation is no longer done in v14.03+)

WORKAROUND: Enter "Practice" as the visitor team for each game. Then the "Swap Teams" button will work correctly.

12.xx-14.xx: Why do I get an `Insufficient Memory` error? I have plenty of memory!

It seems that one of Microsoft's updates to Windows XP causes this problem.

In every case, causing Windows to install all the latest updates has fixed the problem. You can start the "Windows Update" process by visiting this Microsoft web page: http://windowsupdate.microsoft.com

15.06.45: Why do I only get the first page of my schedule report?

This problem is caused by an error in the font that is defined for the footer in the report design file that shipped with this version of GameTime. Fortunately, it is very easy to work around, and to fix permanently.

WORKAROUND: Follow these steps to correct your default report design file:

• Open a schedule in the Schedule Editor / Report Designer
• Click "Details >>" to open the details pane
• Click the "Report Titles" page tab
• Click in the Footer field, then click the "B" button to make the footer bold. (You can click it a second time to make it not-bold again, if you like.)

• Click the "Report Options" page tab
• Click the "Save Report Design As..." button
• In the window that appears, find the file "Default.gtr" (on many Windows computers, this file will just show as "Default"), then click "Save"

14.00: Why does GameTime crash when I click Add Teams to Schedule Wizard?

15: Why does GameTime Reindex everytime it starts?

GameTime now stores all your "Options" settings in a file in the "My Documents\GameTime Schedules" folder. To be sure to update that file to the latest version, a file is installed with GameTime, called "REINDEX.NEW", that indicates to GameTime that it should update the settings file when it first starts.

Normally, GameTime would delete the "REINDEX.NEW" file after it finished reindexing. However, in Windows Vista (and some installations of Windows XP), the REINDEX.NEW file is protected, and cannot be deleted automatically.

To resolve this problem, you can just install the latest GameTime from here: http://aasports.net/ftp/gt That newer version should automatically remove the protected REINDEX.NEW file.

On the other hand, you can manually delete this file by following these steps:

1. Click [Start... All Programs... All American SportsWare... Tech Support... Explore GameTime v15 Program Folder]
2. In the Windows Explorer window that appears, find the file called "REINDEX.NEW" (your computer may show it as simply "Reindex")
3. Delete this file. You may have to "confirm" the delete, and even enter the administrator password. (This is the reason GameTime cannot remove the file on its own.)

12.xx: Why does GT report a team conflict when the team doesn't even play in that game?

GT sometimes reports "phantom errors" like "Home team already playing this week in game 24" when the Home Team of the game being evaluated doesn't even play in Game 24.

This "phantom error" only happens when there was another actual error, so that, while it is annoying, (making it harder to identify the real errors), it never will show when there wasn't some other real conflict.

(Specifically, once a "Home Team already playing this week" error is reported, it (the "Home Team") will be reported again if the error "Visitor Team already playing this week" is also found, even though the Home Team doesn't play in the game where the Visitor Team is found.)

15: Why does the Loading Fields Message never goes away, and my schedule never finishes loading?

12.xx,14.x: Why doesn`t the Date show when I export

This is usually caused by the width of the date field being set to 0. GT's other reporting mechanisms take "0" as meaning "complete date", whereas the MS Word export takes it as meaning "export the first 0 characters of the date".

To fix this:

1. Right-click the date header and select "Properties"
2. Change the "width in characters" from 0 to 10
3. Click "OK"

Hint: You can set the width to "8" if you want the date in the format MM/DD/YY instead of MM/DD/YYYY